How to Take Action When Elder Neglect or Abuse Is Suspected in San Diego County

When a loved one is harmed by abuse or neglect in a nursing home or assisted living facility, it can be overwhelming to know what to do next. Families in San Diego County deserve clear guidance and resources to protect vulnerable elders and hold facilities accountable. This page provides practical steps you can take if you suspect elder abuse, including when to seek emergency help, where to report concerns, and when to consult an attorney.

California law defines an “elder” as anyone age 65 or older. The law also protects “dependent adults” between ages 18 and 64 who live in facilities or suffer from conditions that limit their ability to carry out normal activities.

Under California’s Welfare and Institutions Code, elder abuse includes physical abuse, neglect, abandonment, isolation, abduction, or any treatment that causes physical harm, pain, or mental suffering. It also covers situations where a caretaker deprives an elder of necessary goods or services.

In nursing homes and assisted living facilities, abuse and neglect often appear in the form of:

• Falls leading to fractures
• Bed sores (pressure ulcers)
• Dehydration or malnutrition
• Overmedication or improper use of drugs
• Failure to recognize and respond to declining health

Any unexplained injury or sudden change in condition should raise concern.

San Diego County is home to approximately 90 of California’s 1,200 nursing homes, along with more than 650 licensed residential care facilities for the elderly (assisted living). These facilities are concentrated in communities such as San Diego, La Mesa, Chula Vista, Escondido, El Cajon, Poway, and Oceanside.

While many facilities provide appropriate care, too often residents suffer because of understaffing, untrained caregivers, or a failure to follow care plans. Families must remain vigilant and take swift action if neglect or abuse is suspected.

Recognizing the signs is the first step. Abuse may show up as bruises, cuts, or changes in behavior. Neglect may reveal itself through bed sores, dehydration, weight loss, unexplained injuries, or sudden medical crises.

If you notice these warning signs:

• In an emergency: Call 911 immediately if the elder is in immediate danger or requires urgent medical attention.
• Seek medical help: Contact the elder’s primary doctor or treating physician to document and address health concerns.
• Report to authorities:
• Adult Protective Services (APS): Call (800) 510-2020 for suspected abuse or neglect in San Diego County.
• Ombudsman Program: The San Diego County Ombudsman advocates for residents in long-term care facilities and can be reached at (800) 640-4661.
• California Department of Public Health (CDPH): For complaints involving skilled nursing facilities, call (866) 706-0759 (San Diego Metro) or (800) 824-0613 (North County).
• California Department of Social Services (CDSS): For complaints about assisted living or residential care facilities, call (619) 767-2300.

Reporting suspected abuse is important, but families often find that official investigations are slow or incomplete. To ensure accountability and protect your loved one’s rights, consulting with an attorney experienced in nursing home and assisted living cases is often the most effective step you can take.

If your loved one has been harmed in a San Diego County nursing home or assisted living facility, call Nursing Home Law Group for a free consultation. The firm is dedicated to protecting elders, uncovering the truth, and pursuing justice when neglect or abuse occurs.

Elder abuse and neglect can have devastating consequences. Whether it appears as unexplained injuries, untreated medical conditions, or a general decline in well-being, families must act quickly. By knowing the warning signs, reporting concerns to the proper agencies, and contacting an experienced lawyer, you can help stop abuse and protect your loved one.

If you suspect elder neglect or abuse in San Diego County, do not wait. Call Nursing Home Law Group today for a free consultation and guidance on your next steps.